Charges for calls to 13/1300 numbers
Some Businesses choose to use a 13/1300 number so that their customers get Toll Free calls, and maybe keep phone costs down, but is it really worth it for a Local Business?
I prefer a local business to have a local number, and not a 13/1300 number when I end up paying 44 cents for each call, when I can call local numbers for free.
The cost of 13/1300 calls can vary widely, from 3 cents per minute up to $1.39 per minute
How much Do You Pay when you ring a 13/1300 number?
A few examples here:
Telecommunication Category Advert
Telstra Landline calls to 13 numbers – 40¢ per call
Optus Landline calls to 13 numbers – 35c per call
iPrimus Landline calls to 13/1300 numbers – 44c per call
Optus Mobile Prepaid Long Expiry Plan calls to 13 numbers – 20c per min
Optus Mobile Daily Plus and Ultimate Plan calls to 13 numbers – Included in Plan Cost
Some of the above may or may not include GST.
Most Phone plans that have included calls allowance specify: “Calls and messages to standard Australian numbers are included”
But also state that 13/1300 numbers are NOTÂ ‘standard Australian numbers’.
http://www.acma.gov.au/theACMA/charges-for-calls-to-13-1300-and-1800-numbers-i-acma